Community Supporting Police Inc. (CSP) is committed to respecting individual’s privacy. The CSP Privacy Policy sets out how personal information is collected, stored and distributed by CSP. By using this website, individuals are accepting the practices described for the use of personal information
CSP recognises the Australian Privacy Principles (APPs) as best practices and will implement the Privacy Principles in that manner. The APPs govern the way in which CSP collects, uses, discloses, stores, secures and disposes of personal information. A copy of the Australian Privacy Principles may be obtained at www.privacy.gov.au
Collection of personal information
CSP collects limited personal information such as title, name, and contact details (address, phone, fax and email) from the forms on this website and in the conduct of the organisation’s business. CSP collects this information from:
- customers who have purchased merchandise.
- membership applications.
- visitors to the website.
- those who have provided CSP with feedback verbally, digitally or otherwise.
- those who have donated to CSP via our website.
- CSP contractors and suppliers.
- CSP members who form part of the CSP Management Committee and Branches.
- non-members who attend CSP events.
- individuals who sign up to the CSP mailing list; and
- other persons who may contact CSP.
In some instances, CSP also collects information on occupation, age group and interests in instances where persons have been referred to the organisation.
CSP only collects sensitive personal information, such as financial information when an individual knowingly provides it. For example, the CSP may request personal information from individuals when they:
- Contact CSP for further information.
- Purchase merchandise directly from our website.
- Participate in surveys and other types of research.
- Subscribe to our mailing list.
- Register details on our website.
- Make a donation.
- Submit membership payment or pay membership dues.
Other information CSP may collect
For statistical purposes, CSP maintains a record of visits to our website. CSP uses this data to evaluate website performance and to improve the content displayed. CSP may use cookies for collecting user information on the website. The information collected when an individual visits our website includes:
- IP address.
- The date and time of the visit to the website.
- The pages accessed and the documents downloaded.
- The visitor’s operating system.
- The visitor's web browser and the version of the web browser.
Use of cookies / tracking technology
This website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if an individual previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
How CSP uses an individual’s personal information
CSP uses an individual’s information to promote the objectives and activities of the organisation. This may include forwarding information via newsletters, flyers and merchandise offers. Specifically, CSP may use personal information to:
- deal with queries, enquiries or customer service requested.
- provide support or related services as required from related entities.
- maintain and develop events, newsletters, event flyers, merchandise and other products and services which CSP may offer from time to time.
- keep individuals up to date with information that may be of particular interest through a variety of channels (individuals will be able to “opt-out” from this activity at any time).
- comply with CSPs legal obligations.
Use and disclosure of personal information
CSP uses and discloses personal information to other people and organisations when:
- An individual is employed by CSP or volunteers to act on behalf of the organisation.
- They are the authorised representatives of an individual.
- They are CSPs professional advisors.
- They are regulated or authorised by law to collect or use the information.
- CSP has the individual’s consent to share the information.
- CSP needs to share individuals’ information in order to provide them with the service requested.
- CSP is required or authorised by law to disclose information.
- it is reasonably necessary to lessen or prevent an imminent risk of serious harm to the individual or another.
CSP does not sell personal information, contact details or any client databases to any third parties for market research or contact purposes.
Failure to provide the organisation with personal information
Failure by an individual to provide CSP with personal information, whether that is information requested by CSP, required by law or otherwise necessary for CSP to act on the individual’s behalf or provide the individual with a service, may result in CSP terminating any client agreement, retainer or other relationship.
CSP will only terminate any such relationship after notice is given to the individual that if the information is not provided, CSP can no longer act. CSP will provide the individual with a reason as to why the information is required.
Quality of personal information
Our goal is to ensure that individual’s personal information is accurate, complete and up to date. To assist with this, please contact CSP by email or post if any of the details provided have changed. All reasonable efforts will be made to correct the information. To protect individual’s privacy and the privacy of others, CSP will require the individual to provide evidence of their identity before CSP corrects the information.
Access to personal information
Should an individual wish to access their personal information please contact the CSP Privacy Officer. To protect the individual’s privacy and the privacy of others, CSP will require an individual to provide evidence of identity before CSP grants access to your personal information
Opt-out
If, for any reason, an individual would like to be removed from CSP mailing lists, please email CSP and clearly state full name and address as it appears on the communication piece received from CSP. If CSP sends an individual an email for a commercial purpose, CSP will include the ability for an individual to opt out of receiving further communications.
Commitment to data security
CSP is committed to ensuring the security of personal information. CSP will take all reasonable precautions to protect this information from loss, misuse or alteration.
While CSP is committed to ensuring personal information is secure, individuals should be aware there are inherent risks associated with the transmission of information via the Internet.
Changes to this statement
CSP may make changes to this Privacy Policy from time to time for any reason. CSP will endeavour to publish these changes on this website in a timely manner.
Contact Us
Please do not hesitate to contact CSP for more information.
Individuals can reach the CSP Privacy Officer by emailing secretary@csp.asn.au or post to PO Box 209, Strathpine Centre Qld 4500
Privacy Policy - updated 08 August 2025
